Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:
I had previously used A+ Insurance Services in 2015 with great results. I again needed them this year to handle some changes. Elayne provided all the information that my wife & I needed to make the right choice. If you have any health insurance needs, A+ is the only way to go. Great people & good work - - you'll be happy !!
Date of Posting: 20 January 2018
Posted By: Peter W.
I wish to take this opportunity to tell you how pleased and satisfied my wife and I were with the service we received from (Vanessa at A+ Insurance)! You were very patient, calm and understanding with us. We were so frustrated with the process. Calling different companies in the health insurance industry and waiting for a long time on the phone and then being connected to someone who was not informed about the product. At times we felt we knew more than the company representative on the phone. Then we meet YOU and all of that changed! Thank goodness. You took the time to answer any questions or concerns we had of the process. Vanessa, it is always so helpful to speak to a company representative who is bright, knows the product, can answer all of our questions, concerns and gives excellent service like you, Vanessa. You were very patient with us. Vanessa, you did not interrupt us in the middle of our sentences!!!! Above all Vanessa, you LISTENED to what we had to say and then responded to our questions in a very calm, knowledgeable and reassuring matter. Excellent, just excellent! This gave us great confidence! You were concerned that we understood the process and were comfortable with what we were being asked to do to obtain a health insurance policy from Blue Shield of California! (A+ Insurance) should feel very proud and comfortable that Vanessa is presenting the Blue Shield of California image to the OPTIMUM!!!!
Date of Posting: 10 December 2017
Posted By: Richard C.
Los Angeles, CA
We have been working together for over 20 years. Medicare, individual, small&large group health insurance! Amazing service, team is incredible. Personal touch also under Covered Ca and international health benefits. Highly recommend A+ insurance. Thank u so much Naama, Elayne, Omar, Jill, Edita - we love u!!!!
Date of Posting: 12 October 2017
Posted By: Harvey R.
All employees are always willing to give their time and help get you to your goal of finding insurance. I always go to them first for many years now they have been by our side. Thank you!
Date of Posting: 26 July 2017
Posted By: D. K
Naama has provided insurance for my company for many, many years and they've always taken such great care of us...including Elayne- they're extremely responsive and helpful in taking care both of the company and my family.
Date of Posting: 23 July 2017
Posted By: Jeffrey G.
For any assistance with health care coverage this is your go to team. Incredible conscious staff members who are compassionate and efficient. You will feel very supported in being able to speak to someone directly, no machines. All the while, they work hard to get the necessary tasks completed on time... a refreshing experience for this industry. Thank you Naama & Elayne!
Date of Posting: 17 July 2017
Posted By: Renée B.
Elayne has been such a huge help to me in finding coverage options for my family. She really went above and beyond to find out what would be best for us and I couldn't be more appreciative. A+ all the way for A+ Insurance Service.
Date of Posting: 26 June 2017
Posted By: Elena R.
My first experience started with a rep at Sherman Oaks Fashion Mall 3 years ago and I have been a client ever since, helpful, knowledgeable, patient and so nice all while getting me the best service with my insurance needs. Every time I called or emailed everyone was polite, professional, and provided me with results. I cant say enough about A+ and have referred to them many times, so thank you again for taking care of the necessary that's not always a fun part of life, you make it a pleasure.
Date of Posting: 22 June 2017
Posted By: Sharon M.
Naama & Elayne have provided me with exceptional service for over a decade. They are always updating the policies and adjusting as needed. All I have is praise for both of them for being professional, kind, polite and always on time. Thank you!
Date of Posting: 11 June 2017
Posted By: Opher S.
Naama and Elayne are amazing. Everyone on their team has worked very hard to make sure my insurance needs are met, even the last minute requests. I feel like they are an extension of my health team.
Date of Posting: 08 May 2017
Posted By: Natalie S.
Elayne is A-MAZ-ING. she helps me so much with all of my insurance needs. My law firm will never change brokers. THANK YOU Elayne for your continued superb performance on our insurance work
Date of Posting: 03 May 2017
Posted By: Eric T.
Thank you to Edita who was exceptionally helpful and walked me through all my options.
I was having trouble finding the right insurance, I was recommended to try out A+ Insurance Service, I was so happy to work with Edita and the team here!!
They were super helpful, working with me on both CA health insurance and interstate travel insurance, I highly recommend working with this team!!
Date of Posting: 09 April 2017
Posted By: India L.
I am working for one of the startup company in Silicon Valley. Our employer uses A+ insurance service to help employees to enrol.
I had interacted few times over last two years with A+. It was an outstanding experience. Thanks to Elayne and Naama. I appreciate their unwavering passion for work. I had few tricky situation due to my family travel abroad and back to the US. But A+ made it simple and took care of all communications with Insurance Service Provider. I felt a true outsourcing experience with your team and keep up the good work.
To all review readers -- trust me and you can opt for their service without a second thought!
Date of Posting: 02 April 2017
Posted By: Ganesh K.
Elayne, Oscar, and David were incredibly helpful with helping me set up health insurance for a family member. Started out with Linda last year to help set up my Covered CA while contracting. Most other insurance agents were ill informed about the new insurance processes. My brother's health insurance issue has been nothing but complications, and Elayne has been patient and performing miracles with the insurance company.
Date of Posting: 27 February 2017
Posted By: Jacqueline C.
I came in last minute and didn't know what to expect. But, my experience was amazing and the staff treated me great. I am
Grateful I came in and got my health insurance with Linda. She took care of me with open arms, patient with all the calls we had to do and made sure I got a good affordable plan. Thank you Linda. And thank you Naama O. Pozniak services branch and everyone should check them out.
Date of Posting: 20 November 2016
Posted By: Jaimes T.
Los Angeles, CA
As a mom with a small business and growing family, I deeply appreciate the level of customer service that A+ gave me when I visited. Edita and Linda took the time to explain how the plans worked, how we could best use them to our advantage and truly gave me peace of mind over this whole health plan thing, Covered California and what to expect from my plan next year.
An added bonus? They're open ALL YEAR ROUND! Serving clients day in and day out, every week. Not just at Enrollment Time. How cool is that? I'm recommending every business owner and family I know to see them FIRST for the most ethical and caring service in all that they do. Thank you for being there for me!
Date of Posting: 19 November 2016
Posted By: Linda N.
I have a total mental block when dealing with insurance. Why? Because they are for the most part SHADY.
These people REALLY CARE about us before their bottom line.
We were comforted and WELL taken care of.
Oh, and she SAVED US A SHIT TON OF MONEY!!
Linda is AWESOME!!!
Date of Posting: 08 November 2016
Posted By: Bobby G.
Los Angeles, CA
Wow! I am so impressed with the way that A+ Insurance handles their customers! They are organized, efficient, and motivated employees. I was just at their office and they were able to help me with everything that I needed. Truly recommended A+ if you need help with your insurance (health, life, travel, etc.). They are also covered ca certified and work with major companies to ensure that the quality of their service is up to par! Open enrollment is currently happening so they are extremely busy, but they still have the time to attend to their customers! The service is A+
Date of Posting: 28 October 2016
Posted By: Leayam M.
Woodland Hills, CA
Elayne and Naama made my life 150% easier when it came to navigating this incredibly confusing world of health insurance. I really didnt even know where to start. I always received prompt responses to my questions (and I had many!) and they really made an effort to help me along the process and find the best coverage for us. I have recommended many friends to them already! I would have to been completely lost without them. Thank you A+....you saved me from endless hours of frustration!
Date of Posting: 26 October 2016
Posted By: M. S.
San Francisco, CA
Thankful for these people !!
I have been getting help from Elayne S. for 2 years now. She helped me and 3 different families i know. I am and my friends are very thankful for her. She followed up with us during the application process.
I am very very satisfied with the service i got from her and her office.
HIGHLY RECOMMENDED !!
Date of Posting: 10 October 2016
Posted By: Gulsen S.
West Hollywood, CA
Elayne makes me feel that I'm a family and not just a customer. And Naama is always available for us for a sit down talk even on a short notice. Great service:)
Date of Posting: 29 September 2016
Posted By: Marie R.
Los Angeles, CA
When I needed insurance for my family a colleague of mine told me about A+ insurance. I contacted Naama and I had great insurance within a week. Elayne made the process seamless. Great people and a great company!
Date of Posting: 08 September 2016
Posted By: Verlette F.
Playa del Rey, CA
I recommend A+ Insurance services! Elayne Serrano made getting health insurance a breeze, she took the time to explain it all to me in simple terms and made the whole experience easy.
Date of Posting: 12 September 2014
Posted By: Tricia Owen
Thanks for being so thorough and professional. You're a credit to your field, which gets a bad rap at times. As one of your clients, I couldn't be happier.
Date of Posting: 03 September 2014
Posted By: Gregory Webster
Stacy Chagolla and her team at A+ have been a miracle for me through the process of enrolling in the new healthcare system. And I, personally am one of the few categories of people who actually got the short end of the stick with the healthcare switch, (28, independent contractor, and JUST above 35k). But Stacy and A+ listened whole heartedly to my situation and were able to walk me through getting to a place where everything worked out more or less for the better in the end. I would've had to make so many sacrifices were it not for their help. I still don't understand how they can always be on the phone, constantly in contact with thousands and thousands of anxious families and individuals and still be able to give equal attention and care to me when I contact them. A miracle.
Date of Posting: 29 July 2014
Posted By: Robert Wernet
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